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We Heard You: Why is registration open for a short period of time?

Apr 25, 2019

Why is registration open for a short period of time?

The registration process

The majority of program registrations open on a Monday at noon, and close five-days later on Friday at noon. While registration is open, requests submitted are Pending, meaning that program spots are not available on a first-come, first-served basis. After registration closes, we review and update requests received, and notify participants of their registration status within 7 days of registration closing.

Reason for Pending Enrolment

We use this Pending Enrolment process as it allows us to accommodate as many individuals with autism as possible into our programs. It also helps to reduce stress associated with first-come, first-served registration, including those not comfortable with the computer, or those who experience technical difficulties, and those who are unable to register right when registration opens because of work or other commitments.

Reason for short registration period

Registration is open for a short period because we use the Pending Enrolment process. With all requests pending, we like to follow up with our members as soon as possible regarding the status of their requests, allowing them to begin planning their upcoming schedules.

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