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Canucks Autism Network Merchandise

CAN Online Store

All proceeds support CAN programs, training and community engagement initiatives across BC and beyond.

Have questions about the Online Store? Visit our FAQ below.

Holiday Merchandise 🎄

Set of 5 CAN Holiday Cards $5
All artwork by CAN participants and siblings!
5×7″; blank inside; participant bio on back
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Pom pom toque $15
Grey pompom/Navy band
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Pom pom toque $15
Blue pompom/Black band
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Adult Tees

CAN Relay 4 Autism
Adult Heather Grey Ringer Tee $20
Product details & sizing
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Adult Pride Tee $20
Product details & sizing (S, L, XL only)
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Youth Tees

CAN Relay 4 Autism
Youth Heather Sky Blue Tee $15
Product details & sizing
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Adult Hoodies

Hoodie w/embroidered logo (Sports Grey) $35
Product details & sizing
L, XL only
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Hoodie w/embroidered logo (Dark Heather Grey) $35
Product details & sizing
S, M, L only

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Hoodie w/embroidered logo (Black) $35
Product details & sizing

L, XL, XXL only
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Zip hoodie w/screen print logo (Athletic Heather)
$20 clearance!
Product details & sizing
2XL, 3XL, 4XL only
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Youth Hoodies

Youth zip hoodie w/screen print logo (Navy) $30
Product details & sizing
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Youth zip hoodie w/screen print logo (Sport Grey) $30
Product details & sizing
Order now!

Accessories

Frequently Asked Questions (FAQ)

Do sales proceeds support Canucks Autism Network?

Yes, proceeds from all merchandise sales directly support Canucks Autism Network (CAN)! By purchasing CAN merchandise, you are supporting CAN’s mission to provide programs for individuals with autism and their families, while promoting acceptance and inclusion through community engagement and training initiatives across BC and beyond.

How much is shipping?

Rates vary depending on order quantities and shipping address.

1-3 items ≈ $10
3-5 items ≈ $15
5-7 items ≈ $20
Over 7 items ≈ >$20

After submitting your order, a CAN representative will contact you shortly before completing the credit transaction.

If you’d like to know the shipping rates before completing an order, please contact [email protected] with the following information:

  1. Your name
  2. Items that you’d like to order
  3. Location (Shipping address preferable)

 

How does the order process work?
  1. Submit an order through the CAN Online Store Order Form.
  2. Canucks Autism Network (CAN) receives your order.
    An email will be sent to you know acknowledging that we’ve received your order. At this point, your order is not confirmed and your credit card is not charged.
  3. A CAN representative will reach out to you to confirm your order.
    Another email will be sent to you confirming the availability of your items and sizes, shipping costs, delivery times, and total cost.
  4. Confirm with CAN that you acknowledge the final total.
    You will receive an email from CAN with a request to confirm your order.
  5. CAN processes your order.
    Once CAN has received your written confirmation (via email), CAN will prepare your merchandise purchase and charge the credit card provided in your order form.
  6. Your order is on its way/ready for pick-up!
    A final email will be sent to you, indicating when your order is on its way or ready for pickup. If you have selected mail as your option, your parcel will arrive according to the provided delivery estimation.
How do I place an order?

Please complete the CAN Online Store Order Form by selecting the quantity of the item(s) you wish to purchase next to the product.

Complete the form by selecting your delivery preference, contact information, and billing information.

Hit the blue “Submit Form” button.

After you submit the order form, you will receive the following correspondence from CAN:
1) email that indicates that we’ve received your order
2) email that confirms your order (sizes, shipping, delivery, cost)
3) email that states when your order is ready for pickup or when it is on the way to the provided shipping address

A CAN representative will be in touch with you to confirm and process your order. Your credit card will not be charged we have received your confirmation regarding the final total.

 

What is the difference between "order received" and "order confirmation" ?

“Your order has been received!”
We have received your form submission and we will review you order before processing it. Your credit card has not been charged at this point.

Order Confirmation
We have confirmed your order (quantity, sizes, and shipping costs, delivery time) and your credit card has been charged. Your items have been reserved and are being prepared for pick-up or shipping.

 

 

Do you ship outside of Canada?

Yes, we do! Upon receiving your order, we will contact you shortly to confirm shipping fees and the total cost before completing the credit card transaction.

How long will it take for my order to arrive?

Orders will be shipped via Canada Post and will follow their standard delivery time standards:

  • 2 business days for local mail
  • 3 business days within the province
  • 4 business days for national mail
  • 4-6 business days for U.S. mail
  • 4-7 business days for international mail

These time frames are not guaranteed, as weather and mail volume can affect delivery.

If you’d like to expedite your order, please contact: [email protected]

Why can't I submit an order of more than 3 for apparel (t-shirts, hoodies, etc)?

Depending on the volume of your order, it may affect our inventory as some of our merchandise is set aside for sale during CAN events. Please contact [email protected] to inquire about a larger order.

Can I pick-up my order?

Certainly! If you’d like to save on shipping, you can opt to pick up your order at the Canucks Autism Network Office (1788 West 8th Avenue, Vancouver, BC) in the order form.

I need to know more about the product, who can I contact?

For product specific questions, please contact: [email protected]

Can I refund my order?

All sales are final as proceeds from all merchandise sales directly support Canucks Autism Network’s programs, training, and community engagement initiatives across British Columbia and beyond.

Can I exchange my item?

If you realize that your apparel item is too small or too large, we are more than happy to exchange your apparel for the cost of shipping. Alternatively, you can come by the CAN office to exchange your item.